Reference

How primabet78 Handles Your Personal Information

This privacy policy covers every piece of information you share with us when you open an account, fund it through PayPal, Venmo, or Play+, or contact our support team.

Data collected at account creationPayPal, Venmo & Play+ transaction recordsCookie and device dataYour right to access or deleteContact path for data requests
primabet78 How primabet78 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, correct an error, or submit a deletion request, our privacy team handles those directly — separate from general account support. Requests are acknowledged within three business days and resolved according to the timeframe required by applicable state law. Chicago and Los Angeles players can reach us through any of the channels below.

Privacy Email Send a written data request to our dedicated privacy address. Include your registered email and the specific data or action you are asking for so we can locate your record quickly.
Live Chat Start a live chat session from the account dashboard and ask to be routed to the privacy team. A support agent will open a formal request ticket on your behalf during the conversation.
Account Settings Inside your account settings you can download a copy of your profile data, update your communication preferences, or submit a deletion request directly without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply encryption across every data path — from the moment you log in to the moment a PayPal or Venmo withdrawal is confirmed. Cookies are used to maintain your session, remember your preferred lobby view, and support fraud detection; you can manage non-essential cookie categories through the banner that appears on your first visit. We keep data only as long as we need it for the purpose it was collected or as required by applicable state recordkeeping rules, after which it is deleted or anonymized.

Encryption in Transit

Every connection between your device and our servers uses SSL encryption. This covers your login, your PayPal and Play+ deposit flows, and all account data you submit or retrieve.

Cookie Controls

Non-essential cookies — analytics and preference cookies — can be switched off in the cookie consent banner or in your browser settings at any time without affecting your account access.

Account Security Steps

We require email verification at account creation and may prompt a one-time passcode when we detect a new device or unusual login location to confirm your identity before granting access.

Data Retention Schedule

Financial records tied to PayPal, Venmo, and Play+ transactions are retained for the period state and federal rules require. Profile data not needed for compliance is removed on a rolling deletion cycle.

Common Questions About Your Data at primabet78

These are the questions we hear most often about how we collect, store, and share account data. If yours is not here, contact the privacy team directly through live chat or email.

We collect your name, email, date of birth, state of residence, and government ID details needed for identity verification. Payment method identifiers like your PayPal email or Venmo handle are captured at the transaction level.

We share data only with processors who help us run the platform — payment rails like PayPal, Venmo, and Play+, and fraud-detection services. We do not sell your personal information to advertisers or unrelated third parties.

Log in, go to account settings, and use the data download option. Alternatively, contact our privacy team by email or live chat; we will confirm your identity and send the data within the timeframe state law requires.

Yes. Submit a deletion request through account settings or by contacting the privacy team. Some financial records must be kept for state compliance, but all other profile data will be deleted or anonymized promptly.

Transaction identifiers and timestamps are logged for fraud prevention and financial recordkeeping. Full PayPal account credentials and Venmo PINs are never stored on our servers; only the reference data the payment processor returns to us.

We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. Non-essential cookies can be turned off in the consent banner on your first visit or through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.